Protecting Your Information
At Ebborn Law we take our clients’ privacy and security very seriously. This is doubly important given the amount of sensitive family violence work we do. Because of this we are committed to taking every step practicable to keep you and your information safe.
For this reason we have decided to exclusively use Skype for Business for our client video appointments, as opposed to other software such as Zoom.
Why not Zoom?
Apps like Zoom are very user-friendly, especially for one-off users, but this strength makes it a lot easier for people to interfere with meetings and even install harmful software on the device running Zoom. Ebborn Law strongly believes the ease of use is not enough to offset the security and privacy risks.
Why use Skype for Business?
Skype for Business may be slightly less convenient, but with that trade-off comes additional security measures. We want our clients to feel at ease so they can get the help they need. If you’re going to see a lawyer something has probably gone wrong; we are going to do everything we can to make you comfortable and most importantly keep you safe.
We have been using Skype for Business for secure communication with refuges since 2014. Its bank-grade encryption and peer-to-peer VPN connectivity make it one of the most secure means of video communication available. Unlike a lot of video communication software today this is not cloud based and your data does not leave New Zealand: the call is connected through a secure server in Auckland (our provider Lexel) which ‘drops out’ after the video call is connected leaving only the devices of the parties in communication able to access the information.
It is impossible to completely eliminate all cybersecurity risks. All we can do is adopt good practices and be vigilant in taking all reasonable steps to mitigate the risk.
What does this mean for you?
You can be reassured that your conversations with our lawyers are fully protected, unlike others who use unsecure video communication.